Audience Personas_

Know who you’re talking to

In a digital landscape that’s constantly evolving, understanding your audience has never been more important. We don’t create anything – content, websites, or designs – that don’t have your “people” at its centre. Our marketing experts gather insights from a variety of touchpoints, like social media interactions and website behaviours, pairing them with in depth market research to develop personas that feel, act, and speak like real people.

Forget the demographics

Yes, knowing your audience’s age, gender, and location is helpful. But it only gets you so far. You need to understand their psyche too. By knowing their motivations, pain points, digital literacy level, purchasing power, interests, personal values and information sources, you can craft marketing that resonates on a deeper level. 

  • Connect and build long-lasting customer relationships
  • Increase sales and nurture return purchases
  • Build a loyal tribe that follows your brand everywhere
  • Boost engagement and create viral content that works
Post-it notes

Emotion vs. Logic

OK – so now we know what makes your audience tick. Are we done? Not quite. It’s time to understand what they need to actually convert from a passive observer to a paying customer. We call these “buyer types”. That means you need clear directions on the type of content you need to create, the words you need to say, the places you need to be present, and the marketing tactics you need to use. If you don’t adapt your communications to what your audience needs to hear in order to buy, then you’ll end up with a fanatic fanbase, but no sales. Don’t worry. That’s what we’re here for.


Be flexible, be ahead of the curve

Our agile approach to developing your brand’s audience personas remains dynamic. We adapt to shifts in market trends and consumer behaviour. By keeping our ear to the ground, we empower your brand to not only survive, but thrive, regardless of the economic landscape. Because building an audience persona is not a one-and-done task: it’s an ongoing process fuelled by real-time data and strategic insight. We can help you get there.

Track start line

Audience personas aren’t all the branding we do:

Red old phone

Build your brand with Punch

Follow us

Keep up to date with all things Punch.

Unfortunately our Instagram Feed cannot be displayed with your current cookie settings. Please allow all cookies for the Instagram Feed to function correctly.

Change your consent